Cookie policy

Introduction

This policy applies where we are acting as a data controller with respect to the personal data of our website users and service users; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as those cookies are not strictly necessary for the provision of our website and services, we will ask you to consent to our use of cookies when you first visit our website.

About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.

Cookies that we use

We use the types of cookies listed below for the purposes outlined in each section:

Essential cookies

Cookies that are essential for us to provide a product or service you have requested and to provide a secure environment. Without cookies, we would be unable to provide these services. Other essential cookies keep our website secure. If you decline cookies, we will continue to use these essential cookies.

Essential cookies are used to maintain online security and record your preference regarding our use of cookies on your device.

Analytical cookies

We use cookies to help us to analyse the use and performance of our website and services. Cookies used for this purpose are:

Marketing cookies

We use cookies to help us to analyse the use and performance of our website and services. Cookies used for this purpose are:

Social media cookies

We use cookies to help you to share information on our website and services. Cookies used for this purpose are:

Cookies used by our service providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

• We use Google Analytics. Google Analytics gathers information about the use of our website by means of cookies. The information gathered is used to create reports about the use of our website. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
• We use Hotjar in order to better understand our users’ needs and to optimise this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. You can view the privacy policy of this service provider at https://www.hotjar.com/legal/policies/privacy/.
• We use Google Maps on our website to show you where our offices are located. You can find out more about Google's use of information by visiting https://www.google.com/policies/privacy/partners/ and you can review Google's privacy policy at https://policies.google.com/privacy.
• We use Spotler (Communigator) in order to better understand our users’ needs and to optimize this service and experience. You can view the privacy policy of this service provider at https://siteimprove.com/en/privacy/.
  

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can however obtain up-to-date information about blocking and deleting cookies via these links

• https://support.google.com/chrome/answer/95647 (Chrome);
• https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
• https://help.opera.com/en/latest/security-and-privacy/ (Opera);
• https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
• https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac (Safari); and
• https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge).

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.

Cookie preferences

You can manage your preferences relating to the use of cookies on our website by using our cookie management tool.

Amendments

We may update this cookie policy from time to time by publishing a new version on our website.

Our details

This website is owned and operated by Datel Group.