Knight Protection Case Study
Case study

Knight Protection

Knight Protection is a family-run business with nearly 30 years’ experience, recognised in the top 1% of UK’s security firms, delivering trusted protection to high-profile private, corporate, and public sector clients.

Andrew Joseph, Finance Director at Knight Protection, shared how the company’s rapid growth meant Sage 50 could no longer support their finance needs. Partnering with Datel to implement Sage Intacct, Andrew and his team have transformed finance operations, gained strategic insights, and built a scalable platform for future success.

Datel customer since: 2024.

 

A finance system to match Knight Protection’s growth

Knight Protection has expanded rapidly in recent years, organically increasing turnover from £12M in 2020 to over £23M by 2025. CEO Tim Knight strengthened the management team to support this growth, appointing Andrew Joseph as Finance Director in 2023 to overhaul financial processes and prepare the business for future growth and investment.

When Andrew joined, he inherited a strained finance department, delayed reporting, and a backlog of unprocessed direct debits. It quickly became clear that Sage 50 could not provide the automation, reporting power, or scalability required. Andrew set about building a strategic finance function and finding a system fit for the company’s ambitious future.

Why Sage Intacct and why Datel

After reviewing multiple options, Andrew chose Sage Intacct, led by Datel, for its advanced reporting, integration capabilities, and scalability. The implementation was a collaborative process. Careful preparation and iterative design sessions tailored the system to Knight Protection’s needs.

What has stood out for Andrew is the strength of the partnership with Datel. From the outset, consultants brought both accounting expertise and practical system knowledge, guiding the team through design and implementation with clarity. Open, two-way communication has meant that Knight Protection feels supported at every stage, with Datel acting not just as a supplier, but as a trusted partner invested in their success.

"What impressed me most was the openness of the partnership. When something didn’t feel right, I raised it - and the team listened, adapted, and fixed it quickly. That gave me real confidence we’d chosen the right partner in Datel"

Andrew Joseph, Finance Director, Knight Protection

What Knight Protection has gained

Since going live with Sage Intacct and partnering with Datel, Knight Protection has achieved:

Faster reporting

Complex reports produced in minutes rather than days.

Profitability insights

Project-level visibility on installations for the first time.

Cross-team collaboration

Finance, sales, operations, and marketing aligning through quarterly reviews.

Scalability

Confidence the system can support future growth and investor requirements.

Efficiency

Less time spent on processing, more time focused on analysis and strategy.

Trusted partnership

Responsive support, proactive updates, and a partner invested in their long-term success.

Knight Protection’s Sage Solution from Datel

The Datel Team partnered with Knight Protection to deliver a Sage Intacct solution that supports them in their growth journey, ensuring a seamless transition from Sage 50. 

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Intacct illustration - PPC
Paolo

The partnership with Knight Protection

"Working with Andrew and the team at Knight Protection has been a great example of collaboration. Their preparation and clarity around what they wanted to achieve meant we could design a system that delivered real value from day one. Andrew’s openness and willingness to give constructive feedback made the implementation smoother and helped us improve, too. It’s rewarding to see how quickly Sage Intacct is supporting both their day-to-day operations and long-term growth plans."

Paolo Arcangelo, Sage Intacct and Sage X3 Services Director, Datel

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