Datel employee Liz Summersgill sitting in front of a wooden table with several colleagues, hosting a meeting

Sage 1000 Support Consultant

We are looking for an experienced Sage 1000 consultant to join our team.

Location: Remote / Warrington office


Job details

Our Sage 1000 support consultants work together to support the needs of customers including responsing to Sage 1000 queries and issues, dealing with urgent issues and delivering the highest standards of customer service.

What you'll do

We’re looking for someone with a technical/functional background and a good understanding of underlying business processes to join our dedicated team in Customer Support Services.

You’ll love solving problems creatively, drawing on your own knowledge and sharing insights with other team members to provide fast and efficient solutions to sometimes complex issues, all the while creating and maintaining customer loyalty by ensuring excellent customer service.

We are open to applications from candidates looking for a full time or part time role.

What to bring

We are looking for someone who has existing or prior knowledge and experience of Sage 1000/Line 500 and a high degree of business and product knowledge. You will be personable, a problem solver with a genuine curiosity to improve your technical knowledge and gain new skills. 

You’ll be enthusiastic about technology and bring an inquisitive mind, positive attitude, bags of enthusiasm, and share our values and commitment to quality and customer service to deliver the high standard of services we are renowned for and work well as part of a team.

Have experience working with Windows, SQL Server, using SQL queries to analyse database information, database management skills such as maintenance plans, security, back-ups, scheduled tasks, and a good understanding of Sage 1000 architecture, is desired, although not essential.

What we offer in return

As the driving force behind our success, we invest heavily in our people to ensure they reach their full potential, from access to the latest technologies through to certification training, from adhoc social events through to more formal events; you are always much more than just an employee.

You’ll benefit from on-going training and development in all the skills, product knowledge and technical ability required by the role, working in a dynamic and supportive team, gaining recognition for your individual contribution.

Your candidate journey

While specialist roles may include a few extra steps, here’s what you can typically expect when you apply for a role with us.


Review and shortlist

We review applications to find the best candidates for the role.


Introductory call

You'll speak with one of our HR team who'll arrange your interview.


First interview

WYou'll speak with one of our HR team who'll arrange your interview.


Final interview

You'll be asked to complete a role-based task to show off your skills.


Role offer

If successful, we'll talk you through the offer and answer any questions.

Our benefits

Personal development

We help you to succeed in your role with certification training, mentoring and support so you can unleash your potential.

Financial security

With competitive salaries, a salary sacrifice pension scheme, life cover, shopping discounts and a health cash plan, we have your financial health in mind.


Everyone gets BUPA private health care with access to GPs and a 24 hour health advice line. Plus, you get money back from the costs of health expenses such as optical and dental treatments.

Mental wellbeing

We have over ten Mental Health First Aiders within the team and our online wellbeing centre gives you access to our employee assistance programme.

Annual leave

You’ll get 25 days of holiday (which increases with service) plus bank holidays. You’ll also be able to buy and carry forward leave.

Milestone rewards

We value the contribution you’ll bring. Stay with us for a significant milestone and we’ll thank you with cash bonuses.

Electric car scheme

We help you to help the environment by supporting your purchase and running of an electric car.

Social events

Join us for regular social events including our annual summer social, Christmas party and team celebrations throughout the year.

Sage Foundation

We offer cross-team charitable activities to get involved with and fully-funded opportunities to take part in charitable events.

Interested? Apply now

If you are considering your next move and how to develop your career further, we’d love to hear from you.  Complete this form, uploading your CV, and one of the team will be in touch.

Work from home

We’re here to answer your queries

“If you have any questions about this role or what it’s like to work at Datel, we are on hand to answer your queries.  We can talk you through the culture, the role, the package and benefits and what to expect from the recruitment process.  Just get in touch.”

Ben Smith, People Success Manager