Insights

Sage Intacct 2025 Release 3: Boosting Automation and Supporting Your Finance Team

19th September 2025

3 min read

Author: Toby Andrews, Customer Success Manager, Datel

Welcome to our round-up of the key updates in Sage Intacct 2025 Release 3. This update brings a host of enhancements designed to streamline finance operations, boost automation, and give your team better visibility across the business. While today we’ll focus on four standout features, there’s a lot more included, so be sure to check the full release notes from Sage for all the details.

 

Customer refunds: Now generally available

Recording customer refunds has never been easier. The new 2025 R3 release makes it straightforward to document refunds initiated outside of Sage Intacct and automatically clear the associated credits, whether they’re overpayments, advances, adjustments, or negative invoices.

You can now simply record the refunded amount and match it to available credit, and Sage Intacct takes care of the rest.

For finance teams, it means fewer errors and more confidence that customer accounts are up to date.

Copilot Close Workspace: Early Adopter

Managing the month-end close can be a stressful time for businesses, but the new Copilot Close Workspace offers a central hub to make the processes much simpler. 

Available now for early adopters, this workspace allows teams to establish repeatable, template-based workflows, assign tasks with clear ownership, and receive proactive notifications to keep the close on track.

By standardising your month-end processes and reducing last-minute surprises, your team can focus more on understanding the story behind the numbers instead of firefighting.

Smarter purchasing with line-level matching: Early adopter

Line-level matching is a huge help for anyone managing accounts payable. This AI-powered feature matches each line in vendor documents to the corresponding purchase order lines, highlights any discrepancies such as price or quantity, and learns from them to improve future matches.

Key features include:

  • Accuracy in purchasing automation

  • Less manual checking

  • Faster processing

  • Improved efficiency

It’s a small change that can make a big difference in day-to-day operations.

Automated Transactions Without Matching

Sometimes supplier invoices show up without a matching order or requisition, which can slow things down. With this latest update, you can create automated transactions in purchasing even when there’s no matching document. That means your team can keep moving, spend less time on manual work, and get through transactions faster. It makes handling everyday finance tasks a lot smoother and more efficient.

How Datel Supports You

At Datel, we know that new features are only valuable if they’re easy to adopt and integrate into your workflows. That’s why our Customer Success team is on hand to walk you through the changes, answer any questions, and help you get the most out of Sage Intacct. 

Looking Ahead

These updates are all designed to save your team time, reduce repetitive work, and empower them to focus on the bigger picture. To see how these features could work for your organisation - just reach out to me