Additional advice and assistance for all your users
Our Assist service provides additional advice and assistance for your in-house team. Users can contact our team whatever their query, as no question is too basic or too difficult.
Compatible with:
Sage X3
Sage 200
Sage 1000
Our Assist service provides additional advice and assistance for your in-house team. Users can contact our team whatever their query, as no question is too basic or too difficult.
Ease the pressure on your in-house team, alleviate the need to firefight issues and help your Sage system end users to optimise their usage of the solution with Assist. Give your end users direct access to our dedicated support experts for advice and assistance.
Have the confidence that expert eyes are on your Sage systems with Datel’s additional support services. Designed to give you more than our standard support.
Our support team deliver additional services to support your Sage solutions.
Utilise the collective expertise of our team to enhance your unique business systems.
We continually listen to your feedback and are proud to have a 98% satisfaction score.
John Taubman, Head of IT at Symington's
At Datel, we believe that delivering exceptional technical Sage support is fundamental to the success of our customers. Overseen by support director Stuart Morland, Datel’s support team is made up of over 50 accredited support consultants dedicated to looking after your Sage solution - making it the largest and highest skilled in the UK.
Alongside the core Sage support, our additional support services - Monitor, Assist and Manage - have been designed to give you access to the very best in Sage services from our specialist team. So, you have the confidence in your business systems and the additional support you need in Sage.
If you’d like to know more about how Assist can provide you with the additional support you need for your Sage solution, speak to us today.