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Add-on products and services

Monitor

Compatible with:

Sage X3

Sage 200

Sage 1000

Proactive expert eyes to ensure system health

Our Monitor service will keep an expert eye on your systems by carrying out daily checks for space availability, addressing any errors and conducting fundamental housekeeping tasks.

Add our Monitor service to your support with Datel

Designed for businesses with on-premise Sage solutions hosted on your own servers, the Monitor service gives you peace of mind that the system setup remains efficient and issues are flagged as they arise.

Delivered by our dedicated support consultants

Daily checks on your server, Sage system and SQL

Quarterly SQL health checks

Setup of bespoke SQL housekeeping plans

Monthly general housekeeping tasks

Support Services from Datel

Have the confidence that expert eyes are on your Sage systems with Datel’s additional support services. Designed to give you more than our standard support.

Dedicated support consultants

Our support team deliver additional services to support your Sage solutions.

Expertise in your Sage solution

Utilise the collective expertise of our team to enhance your unique business systems.

Excellent customer feedback

We continually listen to your feedback and are proud to have a 98% satisfaction score.

"I call on Datel more than other partners. They are always approachable and keen to improve processes rather than a simple fix. The team understands our business and what will help us be more efficient.”

John Taubman, Head of IT at Symington's

Delivered by Datel's Sage experts

At Datel, we believe that delivering exceptional technical Sage support is fundamental to the success of our customers. Overseen by Support Director Ian Mowbray, Datel’s support team is made up of over 50 accredited support consultants dedicated to looking after your Sage solution - making it the largest and highest skilled in the UK.

Alongside the core Sage support, our additional support services - Monitor, Assist and Manage - have been designed to give you access to the very best in Sage services from our specialist team. So, you have the confidence in your business systems and the additional support you need in Sage.

Reduce the dependency on your inhouse team with Monitor

If you’d like to know more about how Monitor can provide you with the additional support you need for your Sage solution, speak to us today.

Get in touch